8 years at Intuit turning enterprise-scale products into experiences people actually understand. Now returning to bring that craft to a team again.
— Selected workDesigning AI for non-technical enterprise users who don't trust what they can't see.
Installing. Updating. Downloading your state. Three flows millions of users hit every year — none of them had ever had a designer.
Designing a workflow that treats human energy as the most valuable resource to protect.
"I've been the whole team for over a decade. I'm hungry to go deeper on craft with the scale a large user base provides."
"Too good to ignore."The standard I hold for every pixel.
AboutEight years at Intuit designing TurboTax products — from the Windows installer to the first native iPad app Apple ever featured. I earned the Ruby Award, the company's top 1% recognition, signed by the founder and CEO.
Since then: selective senior IC engagements at Scenera (AI/Copilot), MindRight, and Paws of L.A. Rescue. Plus my own AI lab, Everyday Hum. Now ready to return to a team and go even deeper.
— How I workBefore touching pixels, I map the full system — users, constraints, business model, edge cases. Complexity doesn't scare me.
The stated problem is rarely the real one. I talk to users, read support tickets, and find the gap between what people say and what they do.
Simplicity is earned, not applied. I iterate until the experience feels inevitable — like it couldn't have been designed any other way.
Design doesn't end at handoff. I track outcomes, push back on compromises, and use real data to improve what ships.
— Kind wordsSenior product design roles at companies with real scale. Remote. San Diego. Open to contract-to-hire as a re-entry path.