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Start With Yourself
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Linkin Park · NF
Linkin Park · NF
8 years at Intuit turning enterprise-scale products into experiences people actually understand. Now returning to bring that craft to a team again.
I designed and manage 8 AI employees, each with its own domain, job description, memory, and reference materials.
Not a metaphor. I run eight separate AI specialists across eight life domains. I manage them. They work for me.
Follow for more on how I use AI here.
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: Selected work
Designing a workflow that treats human energy as the most valuable resource to protect.
Designing AI for non-technical enterprise users who don't trust what they can't see.
The sole designer that owned the entire non-web platform — Windows, Mac, and iPad — end-to-end. Here are two of the highest-priority projects I ran simultaneously.
Installing. Updating. Downloading your state. Three flows millions hit every year — bridged across two engineering teams with no handoff. One designer.
"I've been the whole team for over a decade. I'm hungry to go deeper on craft with the scale a large user base provides."
"Too good to ignore."The standard I hold for every pixel.
AboutTurboTax (online, desktop, SnapTax) ran on 5 designers. For 8 years at Intuit, I was the sole designer for Windows and Mac desktop — the entire non-web platform — serving 9M customers and $500M in annual revenue alongside 40+ engineers across multiple sub-teams. The first native iPad app came out of the Mac team I already owned — a natural platform extension, not a separate assignment. Apple-featured, #1 Grossing app for 3 seasons, $11.3M cumulative revenue, Ruby Award (Top 1%, signed by Founder and CEO). When I left, Intuit built a design studio and grew the team many times over to cover what 5 of us had done.
Since then: selective senior IC engagements at Scenera (AI/Copilot), MindRight, and Paws of L.A. Rescue. Plus my own AI lab, Everyday Hum. Now ready to return to a team and go even deeper.
: How I workBefore touching pixels, I map the full system: users, constraints, business model, edge cases. Complexity doesn't scare me.
The stated problem is rarely the real one. I talk to users, read support tickets, and find the gap between what people say and what they do.
Simplicity is earned, not applied. I iterate until the experience feels inevitable, like it couldn't have been designed any other way.
Design doesn't end at handoff. I track outcomes, push back on compromises, and use real data to improve what ships.
: Kind wordsSenior product design roles at companies with real scale. Remote. San Diego. Open to contract-to-hire as a re-entry path.